hcsloans.comAlly Lending Personal Loans: Manage Your Account Online

Skip to loginContact Us Help Search Log In Checking & Savings Credit Cards Investing & Retirement Mortgage Auto Personal Loans Home Manage Your Account Ally Lending, Ally’s point of sale lending business, is now Synchrony. Learn More Manage Your Account Access loan details and make payments at any time. Features and Benefits Ways to Pay FAQs Enroll Now Loan management at your fingertips. Enrolling in our Ally Lending online experience puts you in control of your personal loan management. Our easy-to-navigate online experience allows you to manage multiple loans in one place, stay on track with payments, and review account details. Simple steps to enrollment. We make enrolling in our user-friendly online experience easy. View your loan statement for instructions on how to set up your online account and log in. Stay on top of your payments. Enroll in automatic payments to eliminate the hassle of keeping up with payment due dates. Everything you need in one place. Customize your account settings and personal preferences. Manage your alerts, reminders, and view account details at your convenience. Already enrolled? Log in to your account Ways to pay. Take advantage of several ways to make your payment. Ally Lending online experience Bank Bill Pay By Mail By Phone Ally Lending online experience Set up one-time or automatic payments. Enroll Now Pay using your bank’s bill pay feature. Make sure you have your payment amount and account number on hand to set up a bill payment through your bank. When asked for a payment address, you can have your payments sent to: Ally Lending PO Box 653074 Dallas, TX 75265-3074 By Mail Use the coupon and return envelope provided in your monthly statement, or mail a check with your 16-digit account number in the subject line to: Ally Lending PO Box 653074 Dallas, TX 75265-3074 By Phone Call 1-888-568-0186 to pay by phone using your debit card, checking or savings account. Also, be sure to keep your account number handy. FAQs We have answers. How will the transition from Ally Lending to Synchrony affect me? It won’t right now! You’ll manage your account and make payments as usual, by logging in at https://customercare.ally.com/ or calling us at 1-888-568-0186 . We’ll keep you updated on any changes to come that will affect you or your account. Stay tuned. Who do I contact for questions regarding my Ally Lending online account? If you have questions about your online account, billing, or payments, call us at 1-888-568-0186 Monday – Friday, 8 am – 10 pm, and Saturday, 8 am – 9 pm ET. Can I make an Ally Lending payment using a checking or savings account? Yes. You can make payments over the phone by calling us at 1-888-568-0186 Monday – Friday, 8 am – 10 pm, and Saturday, 8 am – 9 pm ET or with a new Ally Lending online account . Can I log in from ally.com? Yes. Go to our account Login . Login and select Go to Ally Lending . Once you successfully log in, you’ll access your account information. Can I make Ally Lending payments using a debit or credit card? Debit card loan payments can be made online, or over the phone. At this time, we do not accept credit card loan payments. To make an online debit card payment: log in to Ally Lending, then select Payment. From here, you can use your debit card to make a one-time payment or set up AutoPay. You can make a debit card payment over the phone by calling us at 1-888-568-0186 Monday – Friday, 8 am – 10 pm, and Saturday, 8 am – 9 pm ET. Can I make Ally Lending payments by mailing a check? Yes. Mail your payment to: Ally Lending Attn: PO BOX #653074 Dallas, TX 75265-3074 Can I combine my Ally Home loan, Ally Auto loan, and Ally Lending loan? No. At this time, you can’t combine your Ally Lending account with your Ally Home or Ally Auto accounts. Can I manage my Ally Lending account online? Yes. Go to Enroll Now to create an online account. You’ll need your 16-digit account number to enroll in online services, which you can find on your mailed statement. Once enrolled, you can customize your payment alerts, go paperless, and set up Auto Pay. How do I make Ally Lending payments online? To make online payments, set up your new online account with your 16-digit account number. You can find your account number on your mailed statement. Enroll in Auto Pay, customize payment alerts, and go paperless. How do I set up Auto Pay? You can set up AutoPay either online or over the phone, using a debit card, checking account, savings account, or automated clearing house (ACH). To set up AutoPay online: log in to Ally Lending , then select Payments , then Schedule AutoPay. To set up AutoPay over the phone: Call us at 1-888-568-0186 Monday – Friday, 8 am – 10 pm, and Saturdays 8 am – 9 pm ET. More information about Ally About Our Company Social Impact Careers Investor Relations Press Room Suppliers Business Solutions Corporate Finance Dealer Services Ally Ventures Ally Lending Learn Conversationally Financial Education Programs Resources Contact ATM Locator Site Map Shop Ally Gear Accessibility Terms & Privacy Ally Invest Disclosures Legal Privacy Security Targeted Advertising Preferences A FEW THINGS YOU SHOULD KNOW Ally Financial Inc. (NYSE: ALLY) is a leading digital financial services company, NMLS ID 3015 . Ally Bank, the company’s direct banking subsidiary, offers an array of deposit, personal lending and mortgage products and services. Ally Bank is a Member FDIC and Equal Housing Lender , NMLS ID 181005 . Credit products and any applicable Mortgage credit and collateral are subject to approval and additional terms and conditions apply. Programs, rates and terms and conditions are subject to change at any time without notice. Ally Servicing LLC, NMLS ID 212403 is an affiliate of Ally Financial Inc. Options involve risk and are not suitable for all investors. Review the Characteristics and Risks of Standardized Options brochure before you begin trading options. Options investors may lose the entire amount of their investment or more in a relatively short period of time. Trading on margin involves risk. You can lose more funds than you deposit in a margin account. Please review Margin Account Agreement and Disclosure for more information regarding margin trading. Securities products and services are offered through Ally Invest Securities LLC, member FINRA / SIPC . For background on Ally Invest Securities go to FINRA’s BrokerCheck . Advisory services offered through Ally Invest Advisors Inc., a registered investment adviser. View Disclosures . Ally Invest Advisors and Ally Invest Securities are wholly owned subsidiaries of Ally Financial Inc. Securities products are NOT FDIC INSURED, NOT BANK GUARANTEED, and MAY LOSE VALUE. Before you invest, you should carefully review and consider the investment objectives, risks, charges, and expenses of any mutual fund or exchange-traded fund (ETF) you are considering. ETF trading prices may not necessarily reflect the net asset value of the underlying securities. A mutual fund/ETF prospectus contains this and other information and can be obtained by emailing support@invest.ally.com . Ladder Insurance Services, LLC (CA license # OK22568; AR license # 3000140372) offers term life insurance products issued by multiple insurers. For details go to ladderlife.com . All insurance product terms are set and governed by the individual insurance policy. Each insurer has financial responsibility for its own products. Ally credit cards are issued by Ally Bank, Member FDIC . Mastercard and the circles design are registered trademarks of Mastercard International Incorporated. 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